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EXA PACS (Konica Minolta) issue with Hologic DXA
When our physician practice was forced to switch from a no longer compliant EHR, we also had to convert/port all our prior imaging to a new PACS that plays nice with EPIC.
After the switch, I can no longer restore archived Hologic DXA scans onto the scanner that archived them to PACS.
Hologic, our IT company, and Konica/Minolta have formed a circular firing squad, all claiming its not their fault or problem.
Any similar experiences? Suggestions? -
2 Replies
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Try a third party data migration provider like DICOMatics, Laitek, Laurel Bridgem Mach7, DataFirst and several others instead of going through the vendors where it is never their fault.
If I can help drop me a line at [email protected] and we’ll set up a time to chat.
Mike Cannavo
PACSMan-
that seems like jumping the shark tank. What basic troubleshooting has been done? I’m assuming the Hologic knows the new PACS and vice versa. We took over a health system recently also and all of their Hologic DEXAs had windows firewall blocking the DICOM port/service needed to receive data.
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