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  • GE (New) Universal Viewer Dropping images, not allowing multiple loads

    Posted by scintillion on November 28, 2023 at 2:30 pm

    I have used (old) GE Universal Viewer for several years, including from remote locations, without much difficulty. When working with slower transmission, I could load 8-10 exams in background and read them when completely downloaded. The new UV repeatedly drops loaded exams on me. Yesterday, I had an MRI loaded and went to look at another study, and my MRI exam images were dropped (loaded study windows all lost). Does anyone have good experience to report with the new GE UV? (Note: there is a “tab limit” of 5 exams, although this does not appear related to whether any of those exams will be conveniently dropped by the system.)

    dciresi replied 1 week, 1 day ago 2 Members · 1 Reply
  • 1 Reply
  • dciresi

    Member
    May 11, 2024 at 2:24 pm

    scintillion,
    UV holds studies in memory as long as there is enough memory available. It is optimized for serial reading with interrupted workflow. UV is not optimized for having 8 or 10 simultaneous studies open as you are describing. As the application demands memory for the images you are displaying, it will drop images that are not actively displayed. MRI images are relatively small, so this should be a problem most of the time. Some other factors may be worth considering to get the best performance:
    Workstation CPU (should be > 3 GHz)
    Workstation RAM (16 GB min)
    Number of images per study
    Bandwidth to the web server.

    Your average 250 image MRI should load within 2 seconds on a local workstation. If you are viewing studies from home the study open time is relative to the overall network speed.

    Best Regards,
    Dominic Ciresi
    PACS consultant
    Meadow IT