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Scammers
FYI of a scam..I bought office for my Mac from the Apple store last week and got it by mail 2 days later. Went to install and a pop up window comes up saying error code. Instructions were to call a number. Mind you I went to the official site and typed the website that it said on the box. Despite this I fell for a scam. The number that the webpage told me to contact for support was a phishing scam. I got some dude with an Indian accent. He told me to download team viewer and then went into my computer and said that my router has been accessed by others and they stole my installation code. Lucky for me he said he could help me but this will require a Cisco senior technician to correct this and once they do that he would install the MS office software. He continues to talk and then the sales pitch. He tells me that this Cisco tech support isnt part of the MS support and that the service will cost $499.99. I hesitated and told the dude I need to think about it but then he said that If I waited then I would lose the ability to install the software. So I give the guy my CC number. He then tells me okay we will begin the process of securing your router and then Ill install software. I just need you to connect the computer to the charger during the process. He then ask I will need the password to your computer while I install and dont DC or do anything while this occurs. I put down the computer while he is doing something and I said to myself screw it. I do a quick search on scams and installing office and saw complaints similar to whats going on with me. I DCd the power to my router Almost immediately when I hung up with the guy. The guy then calls like 10 times after. Lucky for me I dont think he has enough time to do what they wanted to do. I did get some anti virus software. So far my CC hasnt been charged and I was able to install the software and didnt lose that either. Just be aware. I think I must have downloaded some code which got activated the moment I went to the website trying to install which triggered a pop up with an error message.
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3 Replies
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Sorry bud. Youre probably a bit on the older side and more trusting of people when it comes to tech help. You seem to have made it out relatively unscathed because you still have your wits about you.
These people take older demented people to the absolute cleaners and they sometimes drain them of their lifesavings over days to months. I remind my parents of this stuff every time I see them. But eventually it wont matter because once dementia takes hold, all bets are off the table
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Scammers are everywhere. A few years ago my daughter had a problem w her iPhone. Instead of calling me right away she found some sort of support number – not Apples but she did not immediately realize that – who told her to purchase $100 worth of prepaid credit cards, all of which would be reimbursed upon fixing her problem. You know, so they know shes serious, they need a retainer. She did not have that cash to throw away so she called me & I told her shes being set up for voluntary robbery.
I fixed her problem. And it was for free.-
BTW primo, you can monitor your Mac to make sure its not sending info to their servers or installed a root kit. Its not only about viruses, could also be other malware.
The Mac’s own firewall can be used. As well as:[link=https://www.macupdate.com/app/mac/60871/lulu]https://www.macupdate.com/app/mac/60871/lulu[/link]
[link=https://www.macupdate.com/app/mac/54186/knockknock]https://www.macupdate.com/app/mac/54186/knockknock[/link]
Command lines:
lsof -i
lsof -i | grep -E “(LISTEN|ESTABLISHED)”
nettop
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