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Carestream PACS
Posted by yongzhao.wu_325 on June 8, 2021 at 2:29 pmHas anyone had any experience with Carestream PACS? Good, bad, mediocre? Any information would be helpful.
Thanks!!yongzhao.wu_325 replied 3 years, 5 months ago 3 Members · 7 Replies -
7 Replies
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I have a fair amount of experience integrating it with Cerner.
Anything specific you need (“must haves” or “deal breakers”)?-
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Nope – a community hospital.
But we successfully completed a conversion to Cerner while keeping Carestream so I’m familiar with the types of of build and workflow issues you’ll run into.
Anything in particular that’s a major concern?-
Display protocols, pulling up comparison images.
Poor service.-
Have had no problems with DPs.
Easy to pull up previous exams.
Service?
Depends on what you need.
Routine support -zero problems.
Custom features – they go through Algotec in Israel (who originally owns the product before it going through Kodak/Carestream/Philips). Not bad – just kind of a pain since they’re 1/2 a day ahead of us.
We have some unusual customizations. Pretty much anything we could dream up, they helped us implement if at all possible.
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