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  • Sneaky sneaky

    Posted by jonhanse_770 on October 12, 2020 at 11:10 am

    In the global scheme of things this is far from earth shattering information by any means but I am seeing more and more companies where I have subscriptions with auto-renewal (often unbeknown to me) who are charging for 2-3 years worth of services at the full subscription rate on the expiration date. These are usually done without any authorization and just show up on your bill. 
     
    I just had a situation where a company renewed me for something at the full rate then after I cancelled offered me a 15% discount. I was also told by customer service if I just wait until my subscription is over I can get a 25% discount. I am seeing this happening everywhere from  organizational membership charges on down where what used to be an authorized 1 year renewal is now being billed out at as an unautorized no discount 2-3 year renewal. Companies are doing this to make up revenue they would not have before and so few people actually look at the statements they are getting away with it left and right.
     
    If your group is paying for the membership fees for your techs as well as your fees you and anything else as a bonus might want to have your business manager take a quick peek at what is going against a credit card on file. You might be surprised. After the third time of this happening in the past month I said cancelled all my auto-renewals and am doing everything year by year. Sneaky devils for sure
     
    PACSMan

    kayla.meyer_144 replied 4 years, 3 months ago 3 Members · 3 Replies
  • 3 Replies
  • JENNIFERG09_691

    Member
    October 12, 2020 at 11:21 am

    Could you please name them if this happened with professional society/organization?

    • jonhanse_770

      Member
      October 12, 2020 at 1:23 pm

      I would prefer not to- no need to embarss them. It may have been an honest mistake <cough, cough>. 
       
       

      • kayla.meyer_144

        Member
        October 12, 2020 at 1:33 pm

        This is hardly an unusual practice.
         
        Yes, caveat emptor.